BT again

Ten days on, and still no boardband or phone line. The engineer who came on Friday to fix it told me it was probably a fault in the exchange, and he was not qualified to deal with that! It almost as bad as it used to be when BT was a nationalised monopoly. We need more competition in the provision of the lines, to match the competition for phones and call services.

2 Comments

  1. Kit
    January 22, 2007

    Wireless will a great threat to the line business in the future. Many people I know no longer have a BT line and rely on 3G for internet access.

  2. Jonathan Sheppard
    January 23, 2007

    Yes but lots of areas outside London dont have 3G and even if they do – the providers have a fair use policy which limits its effectiveness.

    Where we live we asked all the providers – yet only BT could provide brodband. I thought local loop unbundling was meant to offer more competition.

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