When the Post Office introduced a new computer system for its sub post offices there was a sudden rash of cases of accounting difficulties, with more cases of alleged false accounting. This resulted in difficulties for some postmasters and their businesses. Many have said that the system was at fault, or the training and explanation of the system was insufficient, and have sought review and mediation of their disputes with the Post Office.
A group of MPs led by James Arbuthnot has taken up this issue with the Post Office and urged it to seek to sort out these worrying cases. I attended the debate in Westminster Hall on Wednesday, thanked James for his work on this, supported the work he has been doing and urged the Post Office to apologise and compensate where it is established that no false accounting or fraud was taking place.