The government is keen on nationalisation, pressing ahead with completing rail and regulating private utilities to get similar effects. Lifetime study of UK nationalised concerns has taught me that they are bad for employees, for customers and taxpayers. They invest badly, fail to innovate and fall behind in productivity.
Employees of nationalised concerns are more likely to go on strike. Sickness and absence rates are often high, signs of an unhappy workforce. There is more likely to be a work to rule or I know my rights Union mentality than a We are here for the customers approach. There is insufficient flexibility over pay, so there can be staff shortages where pay is below market rates alongside above market pay for others who have benefitted from comparability awards. Management often fails to work with employees to get a better answer for them and the customers.
Customers usually face a rules based system, not a problem solving one. Its a world of do not reply to email addresses, complex on line forms and customer inconvenience.
I recently tried to buy stamps in a Post Office. There were huge queues for the 3 staffed positions. I queued in a shorter queue for a machine to serve me. When it did so it then took several minutes to print out one at a time a different proof of post paid to a normal stamp, Why? No wonder there were long queues.
Potential passengers for HS2 are subject to years of delays and cancellation of substantial parts of the planned new all nationalised railway .
Taxpayers get the worst deal. Every loss and every pound of investment is a charge on government revenues. Over the years accumulated losses have been enormous. Many investment programmes have been disastrous. Horizon and the delayed HS2 are just the latest examples .