Run the trains on time

 Transport Secretary Grant Shapps has announced  changes to the way that train delays are recorded, benefiting consumers by making it easier to hold train companies serving Wokingham and West Berkshire  to account. Under the old system, trains are considered delayed if they are 5 or 10 minutes late. This will now change to measuring punctuality to a single minute of its scheduled arrival time. This  Government has made improving the punctuality of trains one of its top transport priorities and this new measure will make it easier to identify trains that are not performing as they should for passengers. Decent, reliable transport connections are vital, not just to boost growth and bring our regions together, but to rejuvenate some of the towns that often feel left behind in this country.

Under the Conservatives, the railways are undergoing the biggest modernisation since the Victorian times, with £48 billion being spent on new trains, track upgrades and making sure passengers have access to better and more reliable data. The new plans will also give passengers detailed information on the causes of train delays, ensuring passengers always feel that they are being provided with the best possible service.

4 Comments

  1. John Quinn
    September 21, 2019

    Another issue to address is train and station cleanliness. The Reading to Waterloo service is disgraceful. Filthy carriages and broken or disgusting toilets. Also, the ‘new’ Wokingham Station’s toilets are more often closed than open. I have written to South Western Railways about both issues and not received a response.

    Reply I will also take this up

    1. Cliff. Wokingham
      September 21, 2019

      You are right John however, service users make the mess and some blame must be laid at their door.
      I would hate to see the state of some of their homes.

    2. Alan Jutson
      September 21, 2019

      John

      Agree, Wokingham Station Toilets seem to be closed more often than open.

      I also wrote to South western Railways a couple of years ago (yes its been going on that long), they sent an apology, said they would look at staff training, but to date no action to rectify the situation.
      Given this station is only a few years old, I find it an amazing situation.

      Reply Yes it is most unsatisfactory. I recall finding the toilets there with problems soon after opening.

  2. Carol Jackson-Doerge
    September 28, 2019

    Pleased to see the investments both in the issues of addressing punctuality and the overall modernisation of the railway. All said I would like to see an improvement, especially in the evenings after 7 pm of the number of trains from London Paddington stopping at Theale station. There are overall improvements of the service going directly to Newbury, but they have forgotten those who reside between Reading and Newbury………….

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