Officials will be welcoming to the new Minister. They will show him or her into a large office, introducing the private office team that will look after them. They will then supply a large number of briefings, ask him or her to approve some difficult issues and present them with the diary of Ministerial commitments.
How the Minister responds will determine how well he or she does. A Minister’s most precious possession is time. It soon gets taken up and it is easy to waste it. So take control of the diary.
It’s a good idea to put all key dates for your family and private life in. Where these will clash with Cabinet or crucial Ministerial dates you should not avoid, explain early to the family and book out an alternative time as close as possible to the original for the family events.If it cant be the date or time they want make it a better occasion at a different time.
Get the office to put in the essential and unavoidable. Departmental Questions once a month in Parliament, Cabinet and Cabinet Committees and big events in your subject area that Ministers always attend. Any statements or announcements you want to make come with some flex for you to influence the timing. Urgent Questions and Opposition debates are not in your control and you just need to adjust when they happen. If it is really difficult a Ministerial colleague may substitute.
Then express your priorities and decline the meetings and visits the officials propose that do not work with your priorities and needs. You do need to keep in touch with the interests and sectors you regulate and promote but have plenty of choice over how to do that and who to recognise with Ministerial contact.
You will probably get too many things to decide at the beginning. Request only the urgent ones and be sceptical about them. As you read and play yourself in you can respond to others or will see they are not necessary or desirable. Officials often serve up things to a new Minister a previous Minister rightly turned down.
Don’t assume all the advice is good. Government makes plenty of mistakes and is wallowing in poor productivity. You will be blamed if you accept bad advice. Expose yourself to as much external opinion as possible , without sharing secrets outside government. People who will be affected by your actions will take trouble to brief you well on their concerns, and they may be right.
Start from Day 1 to set out your agenda to the officials, especially if the PM has stressed a particular task or aim when he appointed you. Tell your officials the priority comes from No 10 where it does as that should sharpen their interest.
If you are a junior Minister request an early long conversation with the Secretary of State to find out what delegated power you have and how you fit into the departmental aims.
Tell your officials how you wish to work. You do not have to accept their method. They are there to serve you. Ask for briefings and information where you lack basic knowledge. Ask what officials think your powers and responsibilities are. Tell them how you wish to handle errors and problems made by the department.Read the key Statutes that govern your powers.
Be courteous with officials and help them do their jobs by being clear and sensible with your requests. Do not accept sloppy work or bad advice by showing them what you want and by setting high standards for yourself.
You are there to make a difference. Always require focus on how your department serves the public. Be like a mystery shopper or consumer critic, as the department should treat people well. Be a big voice for quality and efficiency, two sides of a common coin.