You would think getting the UK public sector back to 2019 levels three years after the end of covid lockdowns and disruption would be easy. After all the public sector knew how to work at that level 6 years ago. There has been plenty of Ministerial enthusiasm and instruction to do that, under the last government and this one. The UK private sector is back above 2019 levels, showing recovery is more than possible. The public sector instead of struggling to get back to 2019 levels should be aiming to be at least 5% higher than then to allow for missed improvements in subsequent years.
Instead officials have offered to get the government overhead down by 2029, after spending more in the meantime. The central government overhead is in the budget at £14.08bn this year, rising to £16.23 bn next (up 14%) , down to £14.89 bn in 2027-8, still 4% above this year. That is all because they have put in an extra budget line called a Transformation fund, with an eye popping £2 bn next year on technology and a further £1bn the following year. The pay off for this extra spend is only fully apparent in 2029-30 after the election when we see a better reduction in the costs of the overhead.
It may well be that spending more on bought in AI can enhance quality and raise productivity. This should be on top of getting back to 2019 levels of productivity based on pre AI technology. We should not have to spend £3.25bn to reclaim those losses, but should expect much more of a gain from such spending. After £250 m this year it is a suspiciously round £2bn next year as a budget. What projects are assumed? Why are these costs said to be one offs? Isn’t most AI a service provided by large US corporations where there will be running costs all the time you use it?
What questions did Ministers ask about this budget line? How much of it is truly capital and how much service contracts that may continue? How much of it can be done in house? What action is being taken to secure the old tech productivity recoveries before adding in new AI gains?
The truth of course is the poor productivity reflects recruiting too many people to do the same work and recruiting people to do work that is not strictly necessary to providing a good service. Some of us work from home when we are more productive there, but do all those who spend days away from the office achieve as much or more than when they came in? Is there proper supervision of homeworking?
To raise productivity and to keep the overhead under control means fewer people and smarter working. I am amazed they are still recruiting and adding to numbers. The first easy thing to do is to impose a complete ban on recruiting more from outside, other than where a good specialist case can be made to a Minister, excluding trained medics, teachers and uniformed personnel. I see no need for expensive and unpleasant compulsory redundancies but plenty of scope to manage down and amalgamate some of the jobs as people leave or as they can be persuaded to move within the service.
Instead the government blames Brexit and Nigel Farage for their productivity failings. That’s a great way for Labour to lose more votes, as people are not that stupid.