I have received this update from the Government:
Dear John
I am pleased to be writing to you to let you know that we
have announced today our next steps in improving health and disability
assessment services through our Health Transformation Programme.
This announcement builds on our existing commitment to
transform the way we will deliver assessments for Work Capability Assessments
and Personal Independence Payment that was announced on 5 March 2019.
Our ambition remains to create – from 2021 – a single,
integrated service for people who need to undergo a health assessment to
determine their benefit entitlement or what is expected of them in terms of
work related activity. This will be supported by an integrated DWP-owned IT
platform, replacing the current situation where different health assessments
are run on different IT systems.
We recognise that our claimants include some of the most
vulnerable in society and it is critical that we carefully develop the new
service; we understand the importance of getting it right. Given how critical
and sensitive this service is, we will be establishing a new DWP-led
Departmental Transformation Area which will be a defined area where we can
develop this service and rigorously test and learn on a small scale before it
is rolled out at greater scale and ultimately nationally. This will start from
Autumn 2021.
For claimants in this Transformation Area, assessments will
be conducted by DWP, rather than outsourced to providers. This will give us the
flexibility to explore new ideas including:
– trialling better ways of carrying out face-to-face assessments;
– how to triage more effectively so that only those people
who need a face-to-face assessment will have one;
– how to make it easier for claimants to understand the
evidence they need to provide and why;
– how to remove the need for claimants to give the same
information twice;
– how to ensure that claimants are aware of the whole range
of support available to them both from DWP and more widely.
To support this important work, I am also announcing that we
will be undertaking procurement exercises that will put in place contracts for
conducting health assessments from 1 August 2021. This will ensure continuity
of service when the current contracts for Work Capability Assessments and
Personal Independence Payment end on 31 July 2021. We will continue to work
with the successful providers to ensure continuous improvement in their
service, including how developments in the Departmental Transformation Area can
benefit delivery by our contracted providers.
With the transfer of competence from the United Kingdom
Government to the Scotland Government for the remaining social security powers
taking place in April 2020, with PIP being replaced in Scotland as of Spring
2021, this means that this single, integrated assessment service will not be
delivered in Scotland. However, we remain committed to delivering the best
outcomes for claimants and taxpayers and we will continue to work closely with
the Scottish Government to support the smooth transition from Personal
Independence Payment to the new replacement benefit.
This announcement and update today will help us to continue
to improve the claimant experience. We will also be engaging with stakeholders
more widely on the health and disability agenda. This includes exploring how
the welfare system can better meet the needs of claimants with disabilities and
health conditions. To this end, we have already announced our plans for a Green
Paper consultation exercise later this year and we would welcome your
engagement in this important discussion.
Later in the year the Government will launch its national
disability strategy to increase inclusivity in all spheres of life for disabled
people.
Kind Regards
Justin Tomlinson